INFORMATION ABOUT

Shipping and Returns

Shipping

We ship all of our products with Australia Post. For the most up to date delivery times, please visit the Australia Post Website.

We offer the below standard pricing for Australian Deliveries:

Regular Shipping: Flat Rate $9.95
Express Post: Flat Rate $14.95
Free Shipping: on all orders over $250.00*

*Free standard shipping for all orders over $250.

International Deliveries
While we do not have an option online to ship internationally, if you would like to purchase our products from abroad all you need to do is contact our team at hello@odelyneagency.com.au.

Returns and Exchanges

As our items are all personalised, we do not offer refunds or exchanges on any items. If your product is faulty, please reach out to our team at hello@odelyneagency.com.au. Once you purchase your order our team will send a printing proof, please note that all spelling and content signed off on will not be eligible for any compensation.